The community for service business owners
Owners, dispatchers, and office managers running HVAC, plumbing, electrical, roofing, and home service shops - sharing what actually works.
Everything you need to get started and stay connected
Join the Community
Live office hours, announcements, and day-to-day shop talk with other service business owners.
View Updates
Changelog and release notes for every part of the platform.
Documentation
Setup guides for dispatch, price books, automations, and payments.
Service Status
Real-time system status, active incidents, and uptime history for WeBookUp.
Partners
Companies we work with to send more of the right work to your shop.
Resources
Guides, playbooks, and articles on pricing, dispatch, and growing a service business.
Support
Send a support request and our team will follow up by email with an answer.
Switched to 2-hour arrival windows last month. Callbacks about 'where's my tech' dropped basically to zero.
How is everyone handling diagnostic fee credit when the customer approves the repair same day?
Our onboarding checklist for new crew leads - first 30 days, straight out of WeBookUp tasks. Sharing the template.
Built around how shops actually operate
Weekly Office Hours
Every Thursday, live with the WeBookUp team. Bring your dispatch board, your pricing questions, or a setup you want a second opinion on.
Product Updates
New releases explained in plain terms - what changed on the job board, in estimates, and in payments, and how to turn it on.
Roadmap Voting
See what's in progress and vote on what ships next. Shops with the same pain point move it up the list together.
Feature Requests
Ask for the field you need on a job, the report your bookkeeper wants, or the automation that saves your dispatcher an hour.
Early Access
Opt into betas before general release and shape features while they're still being built.
Business Discussions
Pricing, hiring techs, membership plans, callbacks, marketing spend - operator to operator, not theory.
More coming for operators
Price book templates, trade-specific playbooks, hiring resources, video walkthroughs, and shop showcases are on the way.